Combat Co. Returns and Exchange Policy:

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Thank you for choosing Combat Co. for your combat sport equipment needs. We strive to ensure your satisfaction with our products. Please review our Returns and Exchange Policy outlined below:

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14-Day Refund or Exchange Window:

We offer a 14-day period from the date of receipt for eligible items to be returned or exchanged.

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Eligibility Criteria:

To qualify for a refund or exchange, items must be unused, in their original packaging, and in the same condition as received.

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Initiating a Return or Exchange:

Please complete our refund and exchange form below, remembering to add order number and reason for exchange or return.

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Return Shipping:

Customers are responsible for the cost of return shipping, unless the return is due to a manufacturing defect or an error on our part.

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Refund or Exchange Process:

Once the returned items are received and inspected, we will notify you of the approval or rejection of your refund or exchange.Refunds will be processed using the original payment method.Exchanges will be shipped after the returned items are received and approved.

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Non-Refundable Items:

Personalized or custom-made items are non-refundable unless there is a defect or error on our part.

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Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will provide instructions for returning the item and, upon inspection, offer a refund or exchange.

 

Contact Information:

• For any questions or concerns regarding returns and exchanges, please reach out to our Customer Service team at info@combatco.co.uk